Employment at Lark Hotels

Regional Restaurant Operations Manager

Lark Hotel’s Restaurant Operations Manager is responsible for maintaining and managing organizational efficiencies of the on property restaurant operations teams. This position requires an ownership mentality, being able to see and recognize what needs to be done and be motivated to take action without being told. The ROM will be globally responsible for operations of existing restaurants and those in development. Primary functions of this job will include overseeing and training on property restaurant teams and ensuring financial and operational health of the businesses, with an eye to the bottom line. This is an 80% travel position with the requirement to spend significant time at each restaurant, observing and helping, evaluating and training. Lark Hotels is non traditional hotel and restaurant company, our best fit will be someone who has a flexible mind, understands the dynamics of a growing start up company, and appreciates that there’s usually more than one way to solve a problem.

Requirements

  • Excellent time management skills
  • You’re solutions oriented, resourceful and industrious- and want to make more from less or are willing to try
  • You can interpret creative ideas and turn them into functional work product and communication
  • You have incredible attention to detail- the ability to notice things and fix them
  • You can anticipate organizational and structural needs of the hotel
  • You have a demonstrated understanding of company culture and values, or willingness to learn about it and adhere to it
  • You understand how to communicate between departments and bridge gaps
  • You’re open minded and flexible
  • You often ask yourself “how can I help?”
  • You’re excited about working for a start up company and understand the notion of trial and error
  • You find creative ways to work with limited resources
  • You can go with the flow and don’t get frazzled easily
  • You can handle multiple requests from several people with grace and poise
  • You believe that curating and creating a great experience for someone else is of extreme importance
  • You can adapt to different personalities and figure out the best way to communicate
  • You’re a people person by nature
  • You’re willing to get your hands dirty and pitch in when necessary
  • You’re eager to follow through and follow up on every task
  • You have the ability to work on multiple projects at once without sacrificing detail or quality- and nothing is left unfinished
  • You’re happy to take direction from and work with several different team members and personalities
  • You follow directions carefully
  • Ability to manage your own schedule and work productively without guidance from time to time
  • Travel 4 days per week

Qualifications

  • 3 years restaurant management experience
  • Demonstrated success managing multiple projects/outlets
  • Experience working with a start up company is prefered, but not a requirement
  • Flexibility in scheduling
  • Ability to work in our office in Amesbury, MA while not traveling is preferred


To apply please submit a cover letter explaining how you embody the qualities listed above and what excites you about this opportunity. Applicants without a cover letter will not be considered. Please answer at least one of the following questions below in your cover letter. Please also submit a resume and 3 professional references to Careers@larkhotels.com

Question 1:

Please share an example of how you’ve interpreted a vision, turned it into a business plan and followed through on execution.

Question 2:

Please identity 1-2 restaurant business models  or restaurant groups that you find inspirational and why.

Question 3:

Explain a time that you’ve identified a problem in a restaurant and made a change that resulted in positive results both financially and operationally.

About Lark Hotels

Lark hotels embrace the locations they are in — but in playful, unexpected ways. Think “sense of place” with imagination and a touch of mischief. We invite our guests to experience modern luxury in the heart of iconic destinations, to feel the pull of a nostalgic getaway while surrounded by today’s amenities and to find attentive service when they want it and privacy when they don’t.

Initially we have grown in coastal cities and resort destinations in the northeast of the United States through both management contracts and select joint venture partnerships. We are now moving into other iconic locations throughout the United States.  By leveraging the success of our existing collection of design-driven boutique properties in iconic locations, we will continue replicating this model consistently, but with a nod to each property’s individuality.

Please respond to Careers@larkhotels.com

Master of Miscellaneous

Lark Hotels is seeking a jack of all trades who possesses endless energy, tireless enthusiasm, and a willingness to help with all aspects of hotel and restaurant operations.  Do you have what it takes to be our Master of Miscellaneous Stuff?  It is critical that you have a willingness and desire to travel to various locations near and far as staffing needs arise. The ideal candidate will be self motivated and a quick learner, hard working, drama free, and extremely flexible. On any given day, the work assignment can change, so a desire and willingness to be taught, and to learn new things will make you successful in this role.

Requirements:

  • Superior attention to detail
  • Flexible lifestyle (100% travel)
  • Self starter with a keen sense of priority
  • Expert multi-tasker
  • Easygoing personality
  • Desire to learn
  • Well spoken & friendly

Because of the transient nature of this position, in any given week you could be in multiple states, helping at several properties or you could be stationed at one property for an extended period of time.

It’s hard to predict what a typical month could look like for someone in this position, but to give you an idea: on week one you may be in Nantucket working in housekeeping, and Stowe waiting tables.  The following week you could be heading to Newport to assist with breakfast service, Portsmouth for an event and Martha’s Vineyard for maintenance projects. Your next project may be in Camden closing down Whitehall or helping with opening and then you may be headed to California to help cover vacation days for management.

Compensation:

  • $34,000
  • Daily meal allowance while traveling, monthly car stipend, housing provided while on site

Are you up for this challenge? If so please submit:

A position specific cover letter, resume, two references, and availability to Careers@larkhotels.com

Start Date:  Immediately for training.

 

Please respond to Careers@larkhotels.com

Employment at The Attwater

GUEST SERVICES CONCIERGE POSITIONS ­ THE ATTWATER, NEWPORT RI

Lark Hotels is looking for full and part time guest service concierge crew members for the upcoming season at The Attwater a boutique hotel located in Newport, RI.

Responsibilities of the position include guest reservations (phone and online), hospitality and concierge service, some baking and prep of baked goods and breakfast items for the following morning, light cleaning, and other tasks related to the operation of the property. We will provide training.

The right candidates will be friendly, attentive, hard­working, forward­thinking, detail oriented and trustworthy, be able to receive feedback and able to work as part of a team. Familiarity of Newport is a plus.

Hours will fall between 5:00pm and 10:00pm 4 nights a week including at least one weekend evening; and/or 10:00am to 5:00pm 3 days a week and we are looking for someone who has a flexible schedule during their work week or a combination of all.

Start immediately to train.

Please send resume, references and availability to Careers@larkhotels.com

Please respond to Careers@larkhotels.com

Employment at The Hotel Portsmouth

Housekeepers, The Hotel Portsmouth

Lark Hotels is seeking full-time/part-time housekeepers for The Hotel Portsmouth, a 34 room boutique hotel located in downtown Portsmouth NH. Hours are roughly 9 am to 4 pm five days a week and will include some weekend days. Become part of our hard-working crew and enjoy a positive work environment! Hours will vary depending on occupancy and season.

Start: Immediately to train

Responsibilities: Cleaning of guest rooms including bathrooms, stocking closets, common area and outside cleaning and laundry. The right candidate will have some prior cleaning experience, be personable, detail-oriented, trustworthy, hardworking, able to receive feedback and able to work as part of a team. Must be able to climb stairs and lift 35lbs.

To apply, please email us the following information resume, references and availability.

Please respond to Careers@larkhotels.com

Night Auditor/Guest Services Associate

Lark Hotels is seeking a Night Auditor/Guest Service Associate at The Hotel Portsmouth, our boutique hotel in Portsmouth, NH. We are looking for an overnight/3rd shift position - the perfect job for night owls and/or a second job.

Responsibilities of the position are as follows: overnight security in the hotel, checking guests in and out, answering phones, making reservations, occasional concierge duties, covering the phones for our sister property for overnight calls and emergencies, prepping and plating for breakfast, setting up the breakfast room at 6:30 am, laundry room duties - folding linens, etc. Other duties may arise as well.

If interested please send resume and two references.

Hours: 9pm to 7am, one to two shifts a week.

Please respond to Careers@larkhotels.com

Employment at Summercamp

Guest Services Associate - Summercamp

Lark Hotels is seeking guest services associates for Summercamp, our boutique hotel located on Martha's Vineyard. Become part of our hard-working crew, enjoy a positive work environment, interact with guests and assist us in all aspects of hotel operations! This is also an excellent opportunity to learn about the hospitality business if desired.If this sounds appealing to you, please read on for more details.

***Responsibilities: When you are at the Hotel, you will be a primary representative of our boutique brand. Shift tasks will include guest reservations (phone and online), checking guests in/out, hospitality and concierge services, social media, working to support management, and other tasks related to the daily operation of the property. We will provide training.

Qualifications: Reliability is a absolute must. The right candidate will be friendly, hard-working, forward-thinking, detail-oriented and trustworthy, able to receive feedback and able to work as part of a team. Must be able to lift 35lbs. Familiarity of Martha's Vineyard, its culture, events and geography is a plus.

Start April 15, 2018 for training

Please send resume, two references and availability to Careers@larkhotels.com

 

Please respond to Careers@larkhotels.com

Employment at The Hotel Salem

Night Auditor/Guest Services Associate - The Hotel Salem

Lark Hotels is seeking a Night Auditor/Guest Service Associate at The Hotel Salem, our newly opened boutique hotel in Salem MA. We are looking for an overnight/3rd shift position - the perfect job for night owls and/or a second job.

Responsibilities of the position are as follows: overnight security in the hotel, checking guests in and out, answering phones, making reservations, occasional concierge duties, and handling any emergencies. Other duties may arise as well.

If interested please send resume and two references.

Hours: 9pm to 7am, 3 - 4 shifts a week.

Please respond to Careers@larkhotels.com