- I'm an On a Lark Insider, how can I check how many points I have? I'm an On a Lark Insider, how can I check how many points I have?
To check in on your account points balance, or if you have questions about our loyalty program, feel welcome to email us at club@larkhotels.com
If you are at any of our Lark branded properties, connect with any of our front desk team members for assistance.
- What does the resort fee cover? What does the resort fee cover? The resort fee allows us to provide extra touches above and beyond the amenities you’ll find included at each Lark property. At AWOL, we’re excited to provide bikes for touring the area (on a first-come-first-served basis), beach bags, beach chairs for lounging, and access to our amazing pool looking over the Moors, open to guests only.
- What is the cancellation policy? What is the cancellation policy? Effective February 1, 2024 - For any reservation cancellation (excluding any bookings made on a non-refundable rate), we must receive 7 days notice prior to your confirmed arrival in order to receive your deposit back If any cancellation is made within 7 days of your stay, regardless of the reason, your deposit will be non-refundable (though you are always welcome to send a friend or family member in your place).
- How do I make a reservation? How do I make a reservation?
Book directly on our website or give us a call at (508) 413-9820.
- Why is the rooms page showing me no available rooms for my selected date(s)? Why is the rooms page showing me no available rooms for my selected date(s)?
Two-night reservations are required on most weekends and during shoulder season (with a three-night or more minimum required for major holiday weekends). This may cause our availability calendar to show “No Availability.” During the week (Sunday through Thursday nights), some rooms may not be available for a one-night stay. During peak season and themed weeks, minimum stays can be 2 nights to 5 nights. Interested in a one-night stay? Please call us directly at (508) 413-9820.
- Do you offer breakfast? Do you offer breakfast? Yes! But it's not your ordinary breakfast.. Each morning, awake to our complimentary artisanal toast bar at our Provincetown boutique hotel. Help yourself to a sampling of savory and sweet breads and pastries, accompanied by plenty of spreads, and toppings (think cream cheeses, hummus, jams, granola, honey, pea shoots)! Enjoy as much as you like—and then come back for more! We add in yogurt, fresh fruit, juices, coffee, and tea to set you up for a day of exploring Provincetown. Sample Artisanal Toast Bar Items (in addition to yogurt, granola, and whole fruit): Plain Bagel with Nutella, Walnuts, Honey and Sea Salt Sourdough Bread with Hummus, Shredded Carrot, Pea Shoots and Pickled Onions Everything Bagel with Cream Cheese, Pea Shoots, Parmesan, Capers and Balsamic Glaze Plain Bagel with Cream Cheese, Strawberries and Chia Seeds English Muffin with Peanut Butter, Banana, Granola and Honey Rye Bread with Cream Cheese and Arugula PS: this is a DIY project–limited only by your imagination and the plethora of toppings and spreads available each morning.
- Do you offer snacks or refreshments? Do you offer snacks or refreshments? Yes! What's better than watching the fiery sunset, lounging on a float in the pool or warming up by the fire pit?Doing it with an adult beverage in hand. AWOL offers a menu of canned cocktails, beer, and wine available to guests. Thirsty? Call the front desk or send us a text, and you'll have your sips in no time. Wine Beach Juice Rosé / NY Pampelonne French 75 Sparkling Wine / CA Easy Wine - Red Blend Easy Wine - White Blend Pre-Mixed Cocktails Grow Cocktails - Hot Shot / MA Bestie Hard Seltzer - Raspberry / CT Cutwater Tequila Margarita / CA Cutwater Gin & Tonic / CA Coastal Craft Cranberry Vodka Coastal Craft Whiskey Lemonade Beer & Cider Provincetown Brewing Co. - Golden Hook Ale / MA Shovel Town Brewery - ¡ Cerveza ! / MA Stellwagen Beer Co. - Everything Whale Be Alright / MA Stellwagen Beer Co. - Whale Watcher / MA Non-Alcoholic Après Cold Brew Latte Plant-Based Protein Drink Après Sea Salt Chocolate Plant-Based Protein Drink QUIVR Black Iced Tea 12oz Nitro Cold Brew Drink QUIVR Decaf Coffee 12oz Cold Brew Drink Everybody Water
- Where is the best place to eat dinner? Where is the best place to eat dinner?
Lucky for you, P-Town has no shortage of great places to dine. To help make choosing where to go a bit easier. we put together a guide with our favorite spots in town.
- What is there to do in the area during my stay? What is there to do in the area during my stay?
There is no shortage of activities and things to do in Provincetown and we put together a guide with our favorite activities for your enjoyment (some of which are seasonal!).
- Are you pet-friendly? Are you pet-friendly? AWOL has three (3) dog-friendly King Balcony accommodations. We allow dogs only (70 lbs. or less), with a maximum of 2 allowed per room, at an additional pet fee of $50 per dog per day. Please call the hotel the hotel directly if you wish to make a reservation that will include your canine friend(s) so that we can ensure we have a room available. While we love our pets, not all of our guests feel the same way. For this reason, pets are never permitted in interior public spaces. Pets must never be left in guest rooms alone, they are permitted only in our exterior common areas, and only while on leash. Dogs are never allowed in the property pool and pool deck area. As a condition of reserving a room at our hotel, you agree to pay a $250.00 fee if any pets are found in rooms not designated as pet friendly, or if your pet causes stains or damage to a pet-friendly guest room.
- Do you allow children? Do you allow children?
AWOL is an adult-oriented hotel property. While children and infants are not specifically prohibited, most of our rooms can only accommodate two persons, including children and infants. Please call the hotel directly at (508) 413-9820 if you’re looking to book more than two guests so we can help you find the most appropriate accommodations.
- What is your policy for additional guests? What is your policy for additional guests?
All of our rooms accommodate only 2 guests with the exception of our five (5) Double Queen Patio rooms. ( Children and infants do qualify as guests. ) Our online booking system will only allow you to enter more than 2 guests when reserving rooms that are able to accommodate more than 2 persons. Additional people beyond 2 in Double Queen Patio rooms may be accommodated for an additional charge of $50 per person/per night. If you're traveling with children, family, or a larger party, we're happy to book multiple rooms for your stay if available. For assistance with making a reservation for additional people, please email or call the hotel directly at (508) 413-9820 or stay@awolhotel.com.
- Where can I find information about any current specials? Where can I find information about any current specials?
Any current or upcoming special will be found on our special offers page.
- Do you offer membership-based discounts? Do you offer membership-based discounts?
Lark Hotels is proud to offer various membership-based discounts to our guests including active and retired members of the US military. These discounts and offerings vary by property. To inquire, please contact the property directly at (508) 413-9820. Note: Only one discount can be applied per booking and cannot be combined with any other discount or promotion. These discounts are applicable for direct bookings only. Must call the hotel to book.
- Where can I find you on social media? Where can I find you on social media?
- What time is check-in and check-out time? What time is check-in and check-out time? Check-in begins at 4:00 pm daily. Checkout time is 11:00 am.
- What if I have to check-in early/late? What if I have to check-in early/late? We do our best to accommodate early and late check-ins with advanced notice. If you expect to arrive before or after check-in hours, please notify us as soon as possible. Please call us to make special arrangements for any arrivals after 8PM.
- Are you ADA-compliant? Are you ADA-compliant? AWOL in Provincetown is committed to accommodating the needs of all our guests, and we strive to provide visitors with an accessible, barrier-free lodging experience. Please note that we are currently making accessibility enhancements to our website. Below you’ll find relevant information outlining some of the physical ADA accessibility features at our property. If you have any questions about these, or to make reservations or ask any questions, please contact us at (508) 413-9820. Overall Two (2) fully ADA accessible Accessible King Patio guest rooms located on the first floor and available to book online The office is located on ground level, accessible by guests from the bottom of the driveway The pool and beer garden areas all partially accessed from the central walkway, which is packed gravel and wheelchair accessible Parking & Transportation There are two ADA designated parking spaces near each ADA room The parking spaces are accessible from a walkway from the parking lot which and are on the same level as the hotel entrance (please note there is a slight incline) ADA-Accessible Guest Room Features Safety bars in shower and by toilet (no shower chairs) Sink is wheelchair accessible Door handles are levers Clothing rods are accessible
- Where are you located? Where are you located? Our property is located at 59 Province Lands Road right on the tip of Cape Cod in lively Provincetown, Massachusetts.