- I'm an On a Lark Insider, how can I check how many points I have? I'm an On a Lark Insider, how can I check how many points I have?
To check in on your account points balance, or if you have questions about our loyalty program, feel welcome to email us at club@larkhotels.com
If you are at any of our Lark branded properties, connect with any of our front desk team members for assistance.
- Why Is The Rooms Page Showing Me No Available Rooms For My Selected Date(S)? Why Is The Rooms Page Showing Me No Available Rooms For My Selected Date(S)?
There may be times of the year, special events, or many weekends with minimum night stay requirements. This may cause our availability calendar to show “No Availability.” Please call us directly if you have any questions.
- How do I make a reservation? How do I make a reservation?
Book directly on our website or give us a call at (518) 306-4063!
- What is your cancellation policy? What is your cancellation policy?
Please see our policies page for full details on our cancellation policy.
- Do you serve breakfast? Do you serve breakfast?
We do not offer breakfast at this time, but we're happy to recommend great, local spots nearby!
- Is There Room Service? Is There Room Service?
We do not offer room service, but we're happy to recommend places in town to grab some snacks or have a meal.
- Do You Offer Wifi And What Is The Password? Do You Offer Wifi And What Is The Password?
Yes! Bluebird is proud to offer free high-speed WiFi at all of our properties and you will receive information about logging in at check-in.
- Are you pet-friendly? Are you pet-friendly?
Yes! At all Bluebird by Lark properties, we believe road trips are better with the whole family, including the four-legged ones! For $45 per night, up to two dogs of any size are welcome to join your stay, and if you're an On a Lark Member, your dog fee will be waived! . We’ll provide in-room use of food and water bowls, a paw towel, and a special take-home treat for your pup. Because adventures are meant to be shared.
Dog policies:
- Dogs are the only pets allowed, and they must never be left in a guest room alone.
- While we love our pets, not all of our guests feel the same way. For this reason, dogs are permitted only in the exterior common areas, and they must stay on leash. Dogs are never permitted in interior public spaces.
- As a condition of reserving a room at our hotel, you agree to pay a $250.00 fee if any pets are found in rooms not designated as dog-friendly or if your animal causes stains or damage to a pet-friendly guest room.
- Do you allow children? Do you allow children?
Spa City Motor Lodge welcomes well-behaved children of all ages. However, at this time, we are not able to provide any cribs or pack ‘n plays. Most of our rooms are able to accommodate only two (2) people, however four (4) guests can be accommodated in our Double Queen, Double Queen Deluxe, and Friend Zone rooms. (Children do qualify as additional guests.)
- Where can I find information about any current specials? Where can I find information about any current specials?
Any current or upcoming special will be found on our special offers page.
- Where can I find you on social media? Where can I find you on social media?
- Where are you located? Where are you located?
Our property is located on Saratoga’s main drag at 413 Broadway, the most happening street in downtown and all of Saratoga Springs.
- Is there a fee for Parking? Is there a fee for Parking?
Yes, there is a $15/night parking charge applied to all bookings from during Memorial Day through Labor Day. Beginning in June 2024, the City of Saratoga Springs activated paid parking during this time to the parking structure behind the hotel. To be equitable for all guests utilizing our lot, and the garage when our lot is full, this fee is applied.
Prior to arrival, our team will reach out to you via text message for vehicle information to properly register your vehicle. Please note that Bluebird Spa City Motor Lodge only has 14 spots. Failure to provide vehicle information may result in the towing of unauthorized vehicles from our property parking lot.
- What time are check-in and check-out? What time are check-in and check-out?
Guaranteed check-in time begins at 4:00 pm. If you expect to arrive after 10 pm, please let us know in advance so we can make arrangements for you. Check-out is 11 am.
- What if I have to check-in early or late? What if I have to check-in early or late?
Early and late check-ins may be accommodated with advanced notice. If you expect to arrive before or after check-in hours, please notify us by calling the hotel directly as soon as possible prior to arrival.
- Are you ADA Accessible? Are you ADA Accessible?
Our hotel is happy to offer two (2) fully ADA accessible rooms in the King Deluxe category which are bookable online or by phone.