Frequently Asked Questions

To check in on your account points balance, or if you have questions about our loyalty program, feel welcome to email us at club@larkhotels.com

If you are at any of our Lark branded properties, connect with any of our front desk team members for assistance.

Two-night reservations are required on most weekends, with a three-night minimum required for major holiday weekends and during peak season. This may cause our availability calendar to show “No Availability.” During the week (Sunday through Thursday nights), some rooms may not be available for a one-night stay. Interested in a one-night stay? Please call us directly at (508) 548-2300.

Book directly on our website or give us a call at (508) 548-2300.

Please see our policies page for full details on our cancellation policy.

We always suggest our very own, onsite restaurant Eli’s Tavern, but If you’re looking to venture out into town, we put together a guide with our favorite spots in town for your dining pleasure.

There is no shortage of activities and things to do in Falmouth! We put together a guide with our favorite activities for your enjoyment (some of which are seasonal).

A light continental breakfast is served daily, complimentary for our guests from 7:30am - 10:30am.

Yes! Lark Hotels is proud to offer free high-speed WiFi at all of our properties and you will receive information about logging in at check-in.

Our online booking system will only allow you to enter more than 2 guests when reserving rooms that are able to accommodate more than 2 persons. Additional people may be accommodated in several different room types for an additional charge of $50 per person per night (children and infants do qualify as guests):

• All King, King ADA, and King Deluxe rooms can accommodate 1-2 persons only.
• The Queen Suite and Village King Suites can accommodate 1 additional person (maximum of 3 people).
• The King Suites, 2-bedroom King Twin Suites, Double Queen Suites and Lark Suite can accommodate 2 additional persons (maximum of 4 people).

For assistance with making a reservation for additional people, please email or call the hotel directly at (508) 548-2300 or stay@thecoonamessett.com.

While The Coonamessett is happy to welcome well-behaved children, occupancy in most of our rooms is limited to two (2) people of any age, including children and infants. Please note our additional per person fees described below.

We are happy to offer 6 dog-friendly rooms at our property, bookable online or by phone directly (the "Village King Suite Pet Friendly" room type). If you are traveling with your canine friend(s) who is under 70 lbs, please be sure to let us know when making your reservation. There is a pet charge of $50 per dog per day, with a maximum of 2 dogs. Dogs must never be left in a guest room alone. Please be aware that dogs are the only pets allowed, they must never be left in a guest room alone, and are welcome only on our porches and exterior common areas of the hotel, and only while on leash. While we love our pets, not all of our guests feel the same way. For this reason, dogs are never permitted in interior public spaces.

As a condition of reserving a room at our hotel, you agree to pay a $250.00 fee per night if any pets are found in rooms not designated as dog-friendly, or if your animal causes stains or damage to a pet-friendly guest room. Any losses the hotel suffers as the result of complaints from neighboring guests will be the responsibility of the pet owner.

Lark Hotels is proud to offer various membership-based discounts to our guests including active and retired members of the US military. These discounts and offerings vary by property. To inquire, please contact the property directly at (508) 548-2300.

Note: Only one discount can be applied per booking and cannot be combined with any other discount or promotion. These discounts are applicable for direct bookings only. Must call the hotel to book.

Any current or upcoming special will be found on our specials offers page.

We’re so glad you asked! We’d love for you to follow us on Instagram and on Facebook.

The Coonamessett in Falmouth is committed to accommodating the needs of all our guests, and we strive to provide visitors with an accessible, barrier-free lodging experience.

Please note that we are currently making accessibility enhancements to our website. Below you’ll find relevant information outlining some of the physical ADA accessibility features at our property. If you have any questions about these, or to make reservations or ask any questions, please contact us at (508) 548-2300.

Overall

• Two (2) fully ADA accessible King Junior Suites, available to book online or by phone
• The lobby, front desk, onsite restaurant (Eli's Tavern), Cape Cod Room event space, and deck are all wheelchair accessible via ramp on the first floor of the hotel
• Our ADA guest rooms have exterior entrances and are located adjacent to accessible parking spots
• The Garden Room (our smaller banquet room downstairs) requires stairs to access and is not wheelchair accessible

Parking & Transportation

• There are four (4) accessible parking spaces on the property

ADA-Accessible Guest Room Features

• Compliant guest room bathroom facilities with roll-in showers
• Wheelchair accessible doors, closets, and sinks
• Safety bars in shower and by toilet
• Compliant clear space throughout guest rooms

Check-in begins at 4:00 pm daily. Checkout time is 11:00 am.

Our property is located at 311 Gifford Street in historic Falmouth, Massachusetts (Cape Cod).