- I'm an On a Lark Insider, how can I check how many points I have? I'm an On a Lark Insider, how can I check how many points I have?
To check in on your account points balance, or if you have questions about our loyalty program, feel welcome to email us at club@larkhotels.com
If you are at any of our Lark branded properties, connect with any of our front desk team members for assistance.
- What is your cancellation policy? What is your cancellation policy?
For any reservation cancellation (excluding bookings made on a non-refundable rate), we must receive 7 days notice prior to your confirmed arrival in order to receive your deposit back. If any cancellation is made within 7 days of your stay, regardless of the reason, your deposit will be non-refundable (though you are always welcome to send a friend or family member in your place).
Any change-of-dates request (including shortening a reservation) must be made 7 days prior to your confirmed arrival and is subject to availability and minimum stay restrictions. Within 7 days prior to arrival, deposits are non-refundable and no changes can be made to the reservation. After check-in, a shortened stay will remain charged in full per the original reservation.
- How do I make a reservation? How do I make a reservation?
You can make a reservation at The Drew by booking directly on our website or giving us a call.
- Why is the Rooms pages showing no available rooms for my selected date(s)? Why is the Rooms pages showing no available rooms for my selected date(s)?
During select times of the year (peak season and holidays), minimum night stay requirements may be in place for your selected room type. This may cause our availability calendar to show “No Availability.” Occasionally there will be room types available.
- Do you offer breakfast? Do you offer breakfast?
Yes! A light breakfast offering will be offered to our guests of The Drew Hotel. Many of our offerings will be locally-sourced and provided by our friends at the Plimouth General Store!
- What's the best place to eat dinner ? What's the best place to eat dinner ?
Lucky for you, we put together a guide of our favorite destinations in and around town to check out!
- What is there to do in the area during my stay ? What is there to do in the area during my stay ?
Lucky for you, we put together a guide of our favorite destinations in and around town to check out!
- Do you offer WiFi? What's the password? Do you offer WiFi? What's the password? Yes! The Drew Hotel is delighted to offer free high-speed WiFi, and you will receive information about logging in at check-in.
- Are you pet-friendly? Are you pet-friendly?
Yes, we are pet-friendly and welcome dogs. Please note that only dogs are permitted, and specific room types and guidelines apply.
Dog policies:
- Dogs are the only pets allowed and must never be left unattended in guest rooms.
- Dogs are permitted only in exterior common areas and must remain on a leash at all times.
- Dogs are not allowed in any interior public spaces.
- As a condition of booking, guests agree to a $250 fee if pets are found in non-designated rooms or if any pet causes stains or damage in a designated pet-friendly room.
- Do you allow children? Do you allow children? Yes. Well-behaved children are welcome at The Drew. Please note that occupancy is limited to a maximum of 4 guests in our Double Queen rooms, the Lark Suite, and the King Balcony Suite.
- Where can I find information about special offers and packages? Where can I find information about special offers and packages?
For any current or upcoming special will be found on our special offers page.
- Are you ADA-compliant? Are you ADA-compliant? Yes. We offer one ADA-compliant guest room designed to accommodate accessibility needs.
- What if I need to check in early or late? What if I need to check in early or late?
Early check-in and late check-out may be available upon request, but this cannot be guaranteed in advance.
- Where are you located? Where are you located?
We are Located at 3 Chilton St, Plymouth, MA 02360
- What time is check-in and check-out? What time is check-in and check-out? Check-in: Begins at 04:00 PM on your check-in date. Check-out: By 11:00 AM on your check-out date.